Finance · Interactive demo
Card and fraud response
Secures the account and routes suspicious activity without a queue.
Hear the opening response, test the live conversation, and see how this workflow would feel on your own line.
Listen first. Then put it on the spot.
Selected call
Card and fraud response
A customer reports a card or transaction they do not recognise. Speek completes safe identity checks, captures the disputed activity, applies the approved protection step, and escalates with a complete case summary.
Voice
“I’ve placed a temporary lock on the card and opened a review for the transaction from the twenty-eighth of August. A fraud specialist will call you within thirty minutes.”
What to listen for
Short replies. Natural pauses. A useful answer without the caller repeating themselves.
No microphone needed for the sample.
Try the live call
Speak as the customer.
- I can see a payment I don't recognise
- My card was stolen this morning
- I approved one payment, but not the second one
Your browser will ask for the microphone. Nothing is recorded.
Put the same experience on your line.
Start with one useful workflow.
We’ll map the questions, knowledge, calendar action, and handoff your team needs—then test it against real calls.