Agencies and consultancies · Interactive demo
Lapsed client win-back
Reopens a relationship that stopped, without pretending it did not.
Hear the opening response, test the live conversation, and see how this workflow would feel on your own line.
Listen first. Then put it on the spot.
Selected call
Lapsed client win-back
Work finished a year ago and nothing followed. Speek asks what changed, whether the reason still holds, and whether anything on this year's plan is worth a conversation.
Voice
“We built the campaign site last spring, and then it went quiet. That is usually budget or a change of team, and either is fine. Is anything coming up this year worth a conversation?”
- curious
- States the gap. Pretending it is a warm relationship is how a win-back call gets hung up on.
- calm
- Takes the awkwardness out. They do not owe an explanation, and should not feel they do.
- curious
- Opens. The question is genuine, so it should not land as a closing move.
What to listen for
Whether it says who it is calling for, takes a no the first time it is given, and never claims a conversation that did not happen.
No microphone needed for the sample.
Try the live call
You are the one picking up.
- We took it in-house
- Our budget was cut
- Remind me what you did for us
Your browser will ask for the microphone. Nothing is recorded.
Put the same experience on your line.
Start with one useful workflow.
We’ll map the questions, knowledge, calendar action, and handoff your team needs—then test it against real calls.